Digital Employee eXperience

Enexis intends to award contracts concerning the DEX Software. Enexis wants to use DEX Software to better facilitate our users. The main objectives are: 1. End user is more satisfied than before with his digital workplace; 2. End users are more productive than before because workplace related incidents decrease. Including: - Resolution time reduction incidents ServiceDesk employees - Fewer incident reports from end users - Proactively prevent incidents by identifying trends - Proactively initiate improvement proposals - Perform faster and more targeted research on performance and availability. The DEX Software on workstations functions as a monitoring service which makes data available through a SaaS solution. The monitoring covers at least availability - performance - security and quality of non-exhaustive: hardware - network - the...